Shipping policy
Shipping Policy
Production & Fulfillment
Every Iron Imperium piece is made to order — we don't hold pre-made stock. This is a deliberate choice: no overproduction, no unsold garments sitting in a warehouse, no waste. It's also why delivery takes a little longer than a mass-produced competitor — that time is your piece actually being made, not sitting in a queue.
Production takes 2–5 business days before your order ships.
Shipping Time (after production)
Once your order is ready, transit time depends on your destination and the shipping option selected at checkout:
- UK Standard (DDP): 3–7 business days
- UK Express: 1–3 business days
- Rest of Europe / International Standard: 5–20 business days (can run longer during customs processing)
- International Express (where available): 1–3 business days
Estimated Delivery Time
Total estimated delivery = production time (2–5 business days) + the shipping time above. For example, a UK Standard DDP order typically arrives in roughly 5–12 business days from the day you order.
These are estimates based on typical production and carrier performance, not guarantees — during high-demand periods (launches, holidays) they can run longer.
Shipping Costs
Exact shipping costs are calculated at checkout based on your delivery address and the contents of your order. You'll always see the final cost before you pay — nothing is added afterward.
Customs & Import Fees
International orders may be subject to customs or import duties charged by your country on arrival. These are outside our control and are not included in your order total. Where DDP (Delivered Duty Paid) shipping is available for your region, these fees are already included in what you pay at checkout — nothing extra to settle on delivery.
Where We Currently Can't Ship
Due to carrier restrictions, we're currently unable to ship to Russia, Belarus, Ecuador, Cuba, Iran, Syria, North Korea, or the Crimea/Luhansk/Donetsk regions of Ukraine.
If Your Order Is Late
If your order hasn't arrived within the estimated window above, give it a few extra business days first — carrier delays happen, especially on international routes. Still nothing? Contact us at info@ironimperium.com and we'll investigate with our shipping partner.